Azhagi++
first release - 2023
AAW, AAE
first release - 2022
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Azhagi+
first release - 2011
Azhagi
first release - 2000

live_help_support_agent

Free support for Azhagi - Regarding - Shri. Gopalan sir


Related pages: join-azhagi-facebook-group.php, contacts.php, bhaavam.php

A few (out of very many) instances of Shri Gopalan sir's Sublime Support to users: Instance 1, Instance 2, Instance 3, Instance 4, Instance 5, Instance 6, Instance 7, Instance 8, Instance 9
I very much request all those who are seeking support from Shri. Gopalan sir to read at least a few or all of the instances above to get to know in what all supremestEST ways Shri. Gopalan sir has helped so so so many Azhagi users so far. Thanks.

About this page
This page was first created in 'Feb 2023'. And, as of 24-May-2023, I have started an experimental CHAT page (Azhagi - Testimonials, Queries) too, which can be seen at facebook.com/groups/Azhagi/community_chats and facebook.com/groups/Azhagi/chats. Please see screenshot below for better understanding. Anyone who is already a member of Azhagi's Facebook Group (facebook.com/groups/Azhagi) can join this chat and ask questions here too but before doing the same, please take time to fully read this page (this very page which you are presently viewing) so that you get to know the basic guidelines (mentioned by me at join-azhagi-facebook-group.php#note-3) while asking your questions. Also, I very much request you to please be utmostly kind while asking your queries.

Sri. Gopalan Padmavathy aiyaa's free support in answering Azhagi-related queries Sri. Gopalan Padmavathy aiyaa's free support in answering Azhagi-related queries
Note: Above is an experimental CHAT page, to see how helpful it is to users. Any Azhagi-related queries can be asked here. But, mostly Shri. Gopalan sir only will be answering your queries. I sincerely pray that there does not arise cases where some odd members post crude messages in this CHAT page^^, which forces me to close it.
(^^) promising to me to be an extremely helpful avenue for users to get their Azhagi-related queries answered quickly and easily.

About shri. Gopalan sir, and more...
Dear Brother/Sister,

my Humble Namaskarams - to the Divinity in you, everybody and everything.

This is quite a long page to read but then it needs to be so. Sorry about it. Kindly bear with me. But, in case it is NOT that important for you that your query necessarily needs to be answered, then you need not read further because your time is very important, as much as it is for me. In other words, there is no compulsion on my part that you should necessarily read this long page of mine.

Well, as the situation stands (as of 23-Feb-2023, Thursday), I find it increasingly difficult to answer queries if they are asked via Email, Whatsapp, Facebook Messenger, etc., beause of my increasing time constraints. I still, to this day, continue to answer queries asked via Email (Whatsapp, Facebook Messenger, etc.) but I am finding it increasingly difficult. This difficult situation of mine is what I request the users to understand thoroughly and kindly cooperate. So, as requested in contacts.php, I kindly request you to please post your queries in Azhagi's Facebook Group "only", if possible^^ for you, adhering at the same time to my humbly requested and clearly explained posting guidelines in join-azhagi-facebook-group.php. Azhagi's Facebook Group (https://www.facebook.com/groups/Azhagi) is where I generally answer all users' queries. Sometimes, my answer to your query will also serve to help many more who have the same/similar question in their minds.

"https://facebook.com/groups/Azhagi" is Azhagi's SUPPORT forum, not a personal facebook page of mine. So, it is solely for Azhagi only, as such.

On how to join the above-mentioned forum, how to post in it, etc., kindly please read my humble, detailed and clear-cut instructions (in both English and Tamil) in https://www.azhagi.com/join-group. Please post your queries according to the guidelines provided by me only. Please.

(^^) If not possible for you, for whatever reasons, then the alternate way to get your queries answered is to get in touch with Shri. Gopalan Padmavathy sir, who is one of the Group Experts of Azhagi Facebook Group. Before contacting him, I request/suggest you to get to know about him briefly by reading https://azhagi.com/ack.php#gopalan-aiyaa fully. To get in touch with Shri. Gopalan Padmavathy sir, please write to him in Facebook Messenger. He would respond as soon as his time/situation permits and thereafter you can proceed further. If needed (and if its okay for you), he would take the option to assist you over phone itself. Or, he can assist you over Whatsapp too.

If it is not possible for you to contact Shri. Gopalan sir via Facebook messenger, then, if possible for you and if its okay for you, kindly please share your phone number. I shall share the same with Shri. Gopalan sir so that he can get in touch with you, as soon as his time/situation permits, over phone/Whatsapp, whichever he opts for. Please note that Shri. Gopalan generally wishes to call users by himself only. So, the only option is for you to share your phone number with me, if possible. In other words, kindly please do not ask for Shri. Gopalan sir's phone number since I am not in a position to share the same.

IMPORTANT-1:
In case you opt to get in touch with Shri. Gopalan sir, in whichever way you prefer (either via Facebook Messenger OR by sharing your phone number with me so that he gets in touch with you), please note that you are opting to do so out of your own willingness. I am not in anyway compelling you to get in touch with him. In other words, the option to post your query in Azhagi Facebook Group always exists for you. If you indeed get in touch with Shri. Gopalan sir (instead of posting your query in Azhagi Facebook Group), please be informed that Shri. Gopalan sir's style of answering your queries or conversing with you in general (over whatsapp/phone) will be quite different from the way I answer or converse. You may have to kindly adapt to the same. As requested earlier, kindly please get to know about Shri. Gopalan sir briefly by reading https://azhagi.com/ack.php#gopalan-aiyaa fully. Thanks.*. Even if you contact him via Facebook Messenger, please be informed that at some point of time, if required, he might request for your phone number so that it is easier for him to resolve your issue by talking to you over phone OR chatting with you in Whatsapp.

IMPORTANT-2:
Even if you post your query in Azhagi Facebook Group, sometimes it may so happen that I may not find time to answer you directly therein too. In such cases, I might once again request you to get in touch with Shri. Gopalan sir only. You may opt not to contact Shri. Gopalan sir at that time too. In case you do contact him, then once again, you may please do so in the complete understanding that you will be doing so out of your own willingness only and not out of any compulsion from my end. Please note that Shri. Gopalan sir cannot talk in English fluently but he can write/reply in English to a good extent. So, you can feel quite free to write to him in English. Gopalan sir can understand spoken English too to a good extent. So, you can send your queries as voice messages too to him in English, if you prefer to do so. But, in general, if you wish to communicate with him in English, I suggest you write to him rather than sending audio messages. Of course, text/voice messages in Tamil are not a problem at all, on any day, since Shri. Gopalan sir is a native speaker of Tamil.

IMPORTANT-3:
While most queries may have a definite answer/solution, there might be cases where a query/issue may not have a definite answer/solution. That possibility always exists and I request you to kindly be aware of the same. Sometimes, to answer certain queries, Shri. Gopalan sir might request you to connect your system to his on AnyDesk (or any other similar app) too. I request you to kindly be very well aware of that aspect of his support too. If you don't know what AnyDesk is, you may please visit https://anydesk.com and get to know all about it. Of course you can always say to Shri. Gopalan sir that you are not willing to connect via AnyDesk. What course of action Shri. Gopalan sir will take in such a case, to provide his further support, I may not be knowing. In some rare cases, the answer sir gives may not be right also. It all depends on how clearly and detailedly you ask your question so that Shri. Gopalan sir understands your query clearly and thus helps you out with the right solution. It is in this context that the following section (IMPORTANT-4) becomes the most important of all.

IMPORTANT-4: As already requested in https://azhagi.com/join-group and/or https://azhagi.com/contacts, it would be of great help to answer your query more quickly if you can share the following info when you ask a query.
--
1) Application in which you are typing (e.g. MS Word)
2) If MS Word, your MS Word version (e.g. MS Word 2007)
3) Specific font (if any) you are using to type in Tamil. (e.g. Latha)
4) Using which keyboard layout you are typing (e.g. Phonetic Transliteration)
5) Your Operating System (e.g. Windows 10)
6) Confirmation that you are using the latest^^ Azhagi+.
7) Whether you are quite new to Azhagi+.
8) If not, how long you have been using Azhagi+.
9) Whether you are aware of portable version of Azhagi+ (https://azhagi.com/portable, https://azhagi.com/portabletam) and using the same.
10) Any more helpful info you can give/share
--
(^^) Please note that in order to confirm that you are using the latest Azhagi+, please look out for the file "AzhagiPlus-English-Unicode-StylishCharacters1.xml" in the "azXMLs" folder of your Azhagi+ installation folder. If it is present, then you are using the latest Azhagi+. Your Azhagi+ installation folder will be usually "C:\Program Files (x86)\Azhagi+\".

The latest version of Azhagi+ can always be downloaded from https://azhagi.com/store. In case you are aware of Portable version of Azhagi+ and using the same, then the latest version of "Portable Azhagi" can always be downloaded from https://azhagi.com/portable OR https://azhagi.com/portabletam.

IMPORTANT-5: The kind of situation as described below has arisen in the past (when Shri. Gopalan sir was NOT involved in giving support), in the case of one or two new users. So, I thought I would definitely place the following request herein since Shri. Gopalan sir is also involved now. My sincere request is as follows:
Kindly do not hold me or Shri. Gopalan sir responsible for any problem of any kind in your system (or in anything for that matter) after deciding to avail our help/support. If any problem arises, it might as well be due to some extraneous reasons rather than due to the solutions suggested by me, the remedial actions undertaken by Shri. Gopalan sir, etc., while trying to help you out. So, if you proceed to avail our support, "I would firmly consider that to mean that you have given your fullest assurance in advance" with regard to the aforesaid aspect of our support (i.e. you would not hold me or Shri. Gopalan sir responsible for any problem of any kind in your system (or in anything for that matter) after deciding to avail our help/support). Thanks. Further, I humbly expect and very much request all users to exhibit utmost kindness and maintain utmost patience while seeking/taking support from Gopalan sir or me. Please note that we are providing support (that too 100% free support) to users, absolutely expecting NOTHING AT ALL from any user. Your happiness (in your queries/issues answered/solved) will be our happiness (doubled). Always. So, please be offering your kindness and patience at all the times. In this context, please read this page (bhaavam.php) for sure, when time permits.

IMPORTANT-6:
As far as I can say, 'Group expert' is just a tag prescribed by Facebook, for me to ascribe it to members who come forward to help other members in a Facebook group. That's all. Otherwise, a tag like "Good Samaritan" would be more apt to describe the kind of monumental help Shri. Gopalan sir has offered so far to few other members&users since 2021, whenever they have had a query to be answerd OR an issue to be solved. Having expertise is one thing. Using it for the common good, without expecting anything in return, is another thing. As such, Shri. Gopalan sir has learnt a LOT about Azhagi+ from me since 2021 and in that process, he has researched a lot and learnt many things by himself too, some of which I myself don't know. He had been in the process of researching and learning a lot about the usage of various software/tools/techniques/etc. even before 2021 itself, over very many years. Based on ALL that acquired knowledge/expertise only, he is helping out other members/users. So, whenever Shri. Gopalan sir starts to help an user regarding the user's query, sometimes Shri. Gopalan sir solves the user's issue without any interaction with me and also in very quick time, with his pre-acquired expertise in various areas. At other times, he does write to me to clarify a point or two regarding one or other aspect of Azhagi+ based on which he would be helping out that particular user. Sometimes, he does share with me texts/screenshots/etc. on what is getting conversed between him and the user, just to keep me informed OR to confirm that he is on the right track in answering that particular user's query. In a few instances, it may so happen that he may not be able to solve an issue without detailed discussions with me. In such scenarios, more often than not, I would try my best to make Shri. Gopalan sir understand the solution so that he himself can eventually explain it to the user to his satisfaction. If that is not working out, then, if (if at all) and when time permits, I myself may directly explain the solution to the user.

IMPORTANT-7:
As you might be aware, Azhagi apps are 100% free, in every way. In no manner (donation, advertisement, etc.) do I earn money through Azhagi. I have already written about this in detail here - https://azhagi.com/motto#a-kind-request. I am not in any salaried job too. 'Azhagi' alone is my full-time job, since many years. My support for Azhagi is also 100% free, 24*7, since many years. In effect, 'Azhagi' is an 'expression/saga of LOVE towards humanity' and nothing else. I do not expect anything from anybody except this Universal Love. I am in acquaintance with Shri. Gopalan sir itself only since 2021. It is Shri. Gopalan sir's supreme large-heartedness that he is volunteering to help Azhagi users on his own, amidst his own daily work schedules. His help, again, is without expecting back anything in return. Until he entered my life, I had to give my 100% free support by myself only, except for a brief period when one other user also volunteered to give his support to users (to whatever extent he can; that user was in no way an expert like Shri Gopalan sir; he was just a normal user). That was the tough situation in which I was. Shri. Gopalan sir's arrival in my life is a Great Blessing. His large-heartedness has helped increase my productivity a LOT since 2021. All about me here - https://azhagi.com/author#GodIsGreat1, in case you are interested to know.

Humbly Yours
viswanathan
https://azhagi.com/author#GodIsGreat1

Azhagi - God's Own App
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