Tamil characters not appearing after installing Azhagi?

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I installed Azhagi just a while ago. The application starts fine but when I type in English in the top screen, I see only some strange characters appearing in the bottom screen. No Tamil characters are seen. What to do?

This usually occurs in WinXP or Win 2003 server systems. This happens because the Azhagi Tamil fonts do not get installed in your system though the application itself gets installed properly.

Most often, restarting the machine will solve the problem immediately. If not, try the following solutions.

Possible solutions for the above problem:

1) Do visit your system 'Fonts' folder by clicking on 'Start->Control Panel->Fonts'. Now, in the list of fonts shown, click on 'SaiIndira' font. A screen will pop up showing the font's properties. Just close that screen.

Note: If you dont see any font by name SaiIndira in the fonts folder, explore to the directory in which Azhagi is installed, say 'C:\Program Files\Azhagi'. Therein you will find the file SaiIndira.ttf. Right click on the file and click 'Copy'. Revisit your fonts folder (by clicking 'Start->Control Panel->Fonts') and click on 'Edit->Paste'. The font will/should get copied to the fonts folder. Now, click on the copied 'SaiIndira' font. A screen will pop up showing the font's properties. Just close that screen.

2) If the above did not help, revisit your fonts folder (by clicking 'Start->Control Panel->Fonts') and just select 'SaiIndira' font. i.e. of all fonts, the font 'SaiIndira

' alone should be highlighted. Now, click on 'File->Install New Font...'. The font will get installed.

3) Click on "Start->Control Panel->(Date, Time, Language and Regional Options)->Regional and Language Options"

· Click on 'Languages' tab (next to 'Regional Options') at the top

· Click on 'Details' button

· Under 'Installed services' you will find your default language/keyboard layout selected - it SHOULD be "English (United States) - US

Also,

· Click on "Start->Control Panel->(Date, Time, Language and Regional Options)->Regional and Language Options"

· Click on 'Advanced' tab (next to 'Languages') at the top

· Under 'Language for non-unicode programs', it should be "English (United States)"

Most often, this should solve your problem.

4) If the problem persists still, check whether your keyboard layout has got changed to some other language (say 'Arabic'). Check the language bar. It will tell you. If language bar is not visible, just do this.

· Click on "Start->Control Panel->(Date, Time, Language and Regional Options)->Regional and Language Options"

· Click on 'Languages' tab (next to 'Regional Options') at the top

· Click on 'Details' button

· Click on 'Language Bar' button

· Tick the checkbox titled 'Show the Language bar on the desktop'

· Click on 'Key Settings' button. You will find 'Left Alt + Shift' being the default hotkey to change keyboard layout from one language to another. If you wish, you can set/change these hotkeys to suit your convenience. But, its better to leave the hotkey as it is.

· Click OK.

If the above solutions did not solve the problem, "completely" uninstall Azhagi. Then, reinstall Azhagi in a fresh and different directory. And, restart the machine. If problem persists, try 1), 2), 3) and 4) again.

Please do write back to us in detail as to which solution helped and up to which point you had to go. Your feedback will help other users.

Document version 6.6