www.azhagi.com
To transact via your credit card is a simple and straightforward process. Yet, it helps to know the following.
There are two options in the final payments page wherein you fill your credit card particulars:
Option 1: Pay by Credit Card
Option 2: Pay using your internet enabled bank account.
[ This 2nd option and the menu therein should NOT be used for credit card transactions ]
Pay by Credit Card
- You have to click on the drop-down menu which says 'Card Type'. It will list 'Visa', 'American Express', 'Diners', 'Citibank' and 'Mastercard' and you have to choose the appropriate one. Please choose this CORRECTLY.
- When entering the credit card number, type it continuously. DO NOT enter it as 4-digit numbers separated by hyphen or space. For ex: If your credit card number is 1234 5678 8765 4321 , then enter it as "1234567887654321" and *NOT* as 1234-5678-8765-4321 or as "1234 5678 8765 4321".
- Take care to see that you type your credit card number correctly without any mistake in any of the digits. Have a double-check on this after typing out your number.
- Card verification number is a must entry. This 3-digit number will be found at the BACK of any credit card. Do note it carefully and type it CORRECTLY.
- After you enter your details correctly and click the 'Submit Form' button, the credit card verification/authorisation process will start and it will take a few seconds to complete. Please be patient during this time and *do not* click the 'Refresh' button or 'Back' button at any point.
- In case you committed a mistake at some point, inspite of your careful checking, your transaction will fail. If that happens, do not press the 'Back' button and try correcting your card details therein again. Close ALL your browser windows COMPLETELY. Start your browser again. Visit www.azhagi.com again. Place a fresh order by visiting Azhagi's online payment page and effect a new and fresh transaction. If you do not follow this procedure and keep correcting your entries in the same form again and again, your transaction may continue to fail.
- If you are sure that you are not committing any mistake and still your transaction is failing, check to see that the 'credit limit' for your card has not been reached, just in case.
Pay using your internet enabled bank account
- This option is only for transacting through your NetBanking account, available for some major Indian banks (So, if you are paying by credit card, do not keep this option selected and do not select anything from the drop-down menu by the side).
- If you want to pay using your netbanking account, then you have to select this option by clicking on the corresponding radio button.
- You should click on the drop-down menu which says 'Bank Account' and select the bank in India in which you hold your account.
Even after having read and understood the above-said, if you are unable to transact using your credit card, do not hesitate to contact us at contact@azhagi.com